Terms

1. Who we are

Skill Forward is a product of Agency Renegades, LLC, a Delaware limited liability company ("we," "us"). You can reach us at support@skillforward.ai.

By buying or reading a playbook, you agree to these terms. You must be at least 18, or the age of majority where you live, to buy.

2. What you're buying

When you buy a playbook, you get a personal license to read it online in your Skill Forward library. The license is yours alone and can't be transferred. You don't buy the content itself, and there's no download or PDF.

If we ever close the library, we'll give you at least 60 days' notice by email.

3. Your account

• We sign you in with a link sent to the email you used at checkout. There's no password.
• Your account works on up to 2 devices at a time. Signing in on a third device signs out the oldest one, and we email you when that happens.
• We ask you to sign in again every 30 days.
• Keep your email account secure. Anyone who can open it can open your library.
• If we see signs that an account is being shared, we may sign it out everywhere or pause access while we sort it out. We'll email you if we do.

4. What you can and can't do

You can

• Read your playbooks on your own devices.
• Copy the prompts into your own AI tools and use them in your work or business.
• Keep and use what you make with them: emails, content, workflows, and more. That's yours.

You can't

• Share your login or let other people read through your account.
• Copy, republish, resell, or share a playbook or large parts of it. That includes screenshots posted publicly.
• Upload a playbook into an AI tool or service to reproduce it, or use it to train AI models.
• Get around the library's protections, for example by scraping or automated downloading.

Every copy carries details tied to the account that bought it, so a shared copy can be traced back. If you break these rules, we can end your access without a refund.

5. All sales are final

Because you get access right away, all sales are final and we don't offer refunds.

Before you pay, checkout asks you to confirm this:

"I want immediate access to this playbook. I understand that once access begins, I lose my 14-day right to withdraw and am not entitled to a refund."

If you're in the EU or UK, this confirmation is how you give up the 14-day cancellation right for digital content. We confirm it again in your purchase email.

We'll still make it right in two cases:

• If you can't get into a playbook you paid for and we can't fix it, we'll refund you.
• If you're charged twice for the same playbook, we'll refund the extra charge.

Some purchases, including most from the EU and UK, are sold through Link, Stripe's checkout service, as the seller of record. Your receipt and card statement will show this. For those purchases, Link's own terms also apply, and Link may offer refunds under its policies or local law.

Nothing in these terms takes away rights you have under the law where you live.

6. Disputed charges

If something's wrong with a charge, please email us first. Most issues get fixed fast. If you dispute a charge with your bank, access to that playbook pauses while the dispute is open. If it's settled in our favor, your access comes back.

7. Updates to playbooks

AI tools change quickly, so we update our playbooks. You always read the latest version of a playbook you own, at no extra cost. Sometimes we change or remove a section that no longer works.

8. No guaranteed results

Playbooks are educational. They show you how to do something and what to expect along the way. They're not legal, financial, tax, or other professional advice.

Your results depend on your situation, your effort, and the tools you use, so we can't promise a specific outcome. You're responsible for how you use AI tools, including checking what they produce and following their rules.

Playbooks mention tools from other companies. We don't control those tools, and their prices and features can change. Some links may be affiliate links, which means we may earn a small commission at no extra cost to you.

9. Limits on our liability

The library and playbooks are provided "as is." As far as the law allows, we aren't responsible for indirect or follow-on losses, and our total liability for any claim is limited to what you paid for the playbook involved. Some places don't allow these limits, so they may not fully apply to you.

10. Our content

Playbooks, including their text, images, and design, belong to Agency Renegades, LLC or their authors and are protected by copyright. "Skill Forward" and our logo are our trademarks.

11. Changes to these terms

We may update these terms. The date at the top shows the latest version. Changes apply to purchases made after the update. If a change affects playbooks you already own, we'll email you first.

12. Governing law

These terms are governed by the laws of the State of Delaware, USA. If you live in the EU, the UK, or another place with consumer protection laws, you keep the protections those laws give you, and you can bring a claim where you live.

13. Contact

Questions about these terms or a purchase? Email support@skillforward.ai.