Legal

Privacy

Last updated October 30, 2026

This page explains what we collect when you buy and read Skill Forward playbooks, why we collect it, and how to see or delete it. Our Terms cover the rest.

The short version

  • We collect only what we need to sell you a playbook and keep your account safe.
  • We never see your card number. Stripe handles payments.
  • We don't sell your data, and we don't use advertising trackers.
  • You can ask to see or delete your data at any time.

1. Who we are

Skill Forward is run by Agency Renegades, LLC, a Delaware limited liability company. We're responsible for your data. Reach us at support@skillforward.ai.

2. What we collect

  • From checkout: your name, email, country, what you bought, and the order details. Stripe sends us these. Your card details stay with Stripe.
  • When you use your library: sign-in times, your type of device and browser, and an approximate location (country and network) based on your IP address. We also record which chapters you open and when.
  • Emails we send you: what we sent and whether it was delivered.
  • When you contact us: whatever you choose to send.

3. Why we collect it

  • To give you access to what you bought, and to send your sign-in links and receipts.
  • To protect playbooks from account sharing and copying. That's why we look at devices, location, and reading activity.
  • To handle disputes, taxes, and our other legal duties.
  • To answer your questions, and to improve playbooks using overall patterns, not individual profiles.

If you're in the EU or UK, our legal reasons are: to fulfill our contract with you, our legitimate interest in protecting our content and preventing fraud, and our legal obligations.

4. Who helps us

A few companies process data for us. They use it only to provide their service to us.

  • Stripe: payments. For some purchases, Stripe's Link service is the seller of record and handles the purchase under its own privacy policy.
  • Cloudflare: hosts our website and library and stores account data.
  • Resend: sends our emails.

Some of these companies store data in the United States. When data moves out of the EU or UK, they use the safeguards those laws require, such as Standard Contractual Clauses.

We don't sell or rent your personal data to anyone.

5. Cookies

Your library uses one sign-in cookie to keep you logged in. The library doesn't work without it. We don't use advertising or tracking cookies.

6. How long we keep it

  • Account and purchase records: for as long as you have an account, and up to 7 years after that for tax and accounting.
  • Sign-in and reading activity: 12 months.
  • Email delivery records: 12 months.

7. Your choices and rights

You can ask us to show you, correct, export, or delete your data, or to stop a particular use of it. Email support@skillforward.ai and we'll reply within 30 days.

Deleting your account ends your access to your playbooks. We keep purchase records only as long as the law requires.

If you're in the EU or UK, you can also complain to your local data protection authority.

8. Children

Skill Forward is for adults. We don't knowingly collect data from anyone under 18.

9. Changes to this page

We may update this page. The date at the top shows the latest version. If a change is significant, we'll email you.